🔒 Legal
Your privacy matters to us. This Privacy Policy explains exactly what personal data 1apiso collects, why we collect it, how we use it, and the rights you have over your own information.
Last Updated: January 2026This Privacy Policy ("Policy") describes how 1apiso ("1apiso," "we," "us," or "our") collects, processes, stores, and protects the personal data of individuals ("you," "Player," or "User") who access or use the 1apiso online casino platform at 1apiso.com and any associated applications or services (collectively, the "Platform").
1apiso is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
By registering an account on 1apiso or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to close your account.
Your data stays in the Philippines ecosystem. 1apiso does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the Platform, comply with legal obligations, and improve your experience as a player.
For the purposes of the Data Privacy Act of 2012 and this Policy, 1apiso acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. As PIC, 1apiso determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.
1apiso collects the following categories of personal data from players and Platform users:
| Category | Examples | Required? |
|---|---|---|
| Identity | Name, DOB, government ID | Yes – KYC |
| Contact | Mobile, email, address | Yes – account |
| Financial | GCash, bank details, transactions | Yes – payments |
| Technical | IP, device, cookies | Automatic |
| Gameplay | Bets, game history, limits | Automatic |
| Communications | Support chats, feedback | When applicable |
1apiso collects personal data through the following means:
1apiso processes your personal data for the following purposes:
To create, maintain, and manage your 1apiso player account, including verifying your identity, processing your registration, and enabling you to access all Platform features.
To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank; to maintain accurate transaction records; and to comply with financial reporting obligations.
To comply with applicable Philippine laws and regulations, including the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and PAGCOR licensing requirements. This includes conducting KYC checks, filing mandatory reports, and responding to lawful requests from government authorities.
To administer responsible gaming tools including deposit limits, session timers, loss limits, and self-exclusion; to monitor for signs of problem gambling; and to enforce the 21+ age requirement.
To analyse usage patterns, improve game performance, personalise your experience, and develop new features based on aggregated, anonymised player data.
To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats to the Platform and its players.
To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support team.
To send you promotional offers, bonus notifications, and Platform updates where you have provided consent to receive such communications. You may withdraw your marketing consent at any time by contacting support or updating your account preferences.
Under the Data Privacy Act of 2012, 1apiso processes your personal data on the following legal bases:
1apiso does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
Third-party vendors who provide services on our behalf, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, fraud detection services, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
Government agencies and regulatory bodies, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement authorities, where disclosure is required by law or in response to a lawful order.
In the event of a merger, acquisition, or sale of all or part of 1apiso's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
No third-party marketing: 1apiso will never share your personal data with advertisers, data brokers, or third-party marketers. Your information is used exclusively to operate the 1apiso Platform and fulfil our legal obligations.
1apiso retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.
1apiso implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While 1apiso takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your 1apiso login credentials and for notifying us immediately if you suspect any unauthorised access to your account.
Cookies are small text files placed on your device when you visit the 1apiso Platform. They allow us to recognise your device, remember your preferences, and collect information about how you use the Platform.
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 1apiso Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 1apiso:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days of receipt. We may need to verify your identity before processing your request.
Note: Some rights are subject to limitations under applicable law. For example, we may be unable to delete data that we are legally required to retain for AML or PAGCOR compliance purposes.
The 1apiso Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 1apiso does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 1apiso Platform, please contact us immediately using the details in Section 14.
Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent underage access to gambling platforms.
1apiso reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. The date of the most recent revision is indicated at the top of this page.
Where changes are material, we will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the 1apiso Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how 1apiso protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 1apiso, please contact our designated Data Protection Officer through the following channels:
Please note that email addresses above are displayed as plain text for informational purposes only and are not clickable links. Our Data Protection Officer will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) days.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Six ways 1apiso keeps your personal data safe and your rights protected
Every piece of data you send to 1apiso travels over TLS-encrypted connections. Your login credentials, payment details, and personal information are never transmitted in plain text.
1apiso will never sell, rent, or trade your personal information to advertisers or data brokers. Your data is used only to run the Platform and meet our legal obligations – nothing else.
Our data practices are fully aligned with the Philippine Data Privacy Act of 2012 (RA 10173). We maintain a registered Data Protection Officer and comply with all NPC reporting requirements.
Access, correct, or request deletion of your personal data at any time. Our DPO team responds to all verified data requests within 30 days, as required by Philippine law.
We collect only what is strictly necessary to operate your account, process payments, and comply with regulations. No unnecessary data is gathered, stored, or shared.
In the unlikely event of a data breach, 1apiso will notify affected players and the National Privacy Commission within the timeframes mandated by the Data Privacy Act of 2012.
1apiso is strictly for players aged 21 and above. We do not knowingly collect data from minors. If you believe a minor has accessed the Platform, contact us immediately. For responsible gaming tools and self-exclusion options, visit our Responsible Gaming page.
Your data is protected. Your rights are respected. Now enjoy the best online casino experience in the Philippines – slots, live games, bingo, keno, and more.